We’re so sorry about the issue and we’ll make it right! We’re happy to help you return or exchange your item. Just reach out to our customer service team and we’ll take care of everything.

Here’s how it works:

• Eligibility: Defective products only
• Timeframe: Within 7 days of receiving your order

What we need:

• A short unboxing video
• Clear photos of the defect

Next steps:

• Contact us here
• We’ll guide you through the return and exchange so it’s quick and easy

Thanks for your patience! We promise to make this right!